What information do we collect?
Dynamic Podiatry (we) collects information that is required for your treatment and care. This will include your name, address, phone number and date of birth to make sure we can identify and contact you.
We also collect certain medical history and medication to help us diagnose and treat your foot condition.
We may also ask for your Medicare card number or your DVA number if it is required for payment.
If you provide your email address, we may use it to send appointment and review reminders and occasionally to tell you about special offers.
We will never pass on or sell your email address to a third party.
How is it collected?
This information is collected in the following ways:
- Directly from you via our patient information sheet or verbally during the consultation
- By telephone at the time of booking your appointment
- From letters or referrals from your doctor or other allied health professionals with your consent
- Via the Online booking system in Cliniko
Cliniko is the practice management software that we use to manage and store your information including treatment notes and billing. Access to Cliniko is protected by password. Our staff has different levels of access to your information depending on their role. We do not disclose to Cliniko your personal information.
Ensuring your information is correct and up to date
From time to time we may ask you to update your personal information to ensure we are keeping an accurate record of your health and have the most relevant and recent information to provide you the best care.
Accessing and correcting your information
A patient has the right to access their personal information and also to ask to correct details that they believe to be incorrect. This must be requested in writing to the Practice Manager (contact details are below).
If you believe we have breached your privacy, please contact:
1/135 Ferny Way
Ferny Hills QLD 4055
Phone 3351 8878
Fax 3351 8894